Get the generation details

GET 
/conversation-ai/generations

Retrieves detailed information about AI responses including the System Prompt, Conversation history, Knowledge base, website, FAQ chunks, and Rich Text chunks.

Request

Version stringrequired

API Version

Available optionsv3

messageId stringrequired

Message Id

source stringrequired

Available optionsconversationworkflow

application/json

Successful response

application/json

Schema

Schema

promptstringrequired

The complete prompt used for the AI response.

intentstring

The intent/goal extracted from location prompt.

responseMessagestringrequired

The response message generated by the AI.

faqsarray

FAQ chunks used in generating the response from fine-tuned data.

websitearray

Website content chunks used in generating the response.

agentIdstring

ID of the employee/agent that generated the response.

inputstring

The original input message that triggered this response.

actionLogsarrayrequired

List of actions taken during this interaction.

historyarrayrequired

Conversation history leading up to this response.

modestring

Mode of operation during this interaction.

Example (auto)

{
  "prompt": "Personality:\nFriendly and professional,\n\nIntent:\nAssist customers with inquiries\n\nAdditional Information:\nHandle basic support queries",
  "intent": "Assist customers with product inquiries and support",
  "responseMessage": "Hello! I understand you're interested in our products. How can I assist you today?",
  "faqs": [
    {
      "id": "chunk_123",
      "content": "Our return policy allows returns within 30 days of purchase.",
      "title": "Return Policy FAQ"
    }
  ],
  "website": [
    {
      "id": "chunk_456",
      "content": "We offer free shipping on orders over $50.",
      "url": "https://example.com/shipping"
    }
  ],
  "agentId": "emp_123",
  "input": "What is your return policy?",
  "actionLogs": [
    {
      "contactUpdateAction": [
        {
          "fieldId": "field_123",
          "value": "John Doe"
        }
      ]
    }
  ],
  "history": [
    {
      "role": "user",
      "content": "Hi, I have a question about returns"
    },
    {
      "role": "assistant",
      "content": "I'll be happy to help you with information about our return policy."
    }
  ],
  "mode": "auto-pilot"
}