Update Followup Settings

PATCH 
/conversation-ai/agents/:agentId/followup-settings

Update the followup settings for an action

Request

Version stringrequired

API Version

Available optionsv3

agentId stringrequired

application/json

application/json

Body

Bodyrequired

actionIdsstring[]required
followupSettingsobjectrequired

Example (auto)

{
  "actionIds": [
    "edxcfghbnjkimd"
  ],
  "followupSettings": {
    "dynamicChannelSwitching": true,
    "followUpHours": true,
    "workingHours": [
      {
        "dayOfTheWeek": 1,
        "intervals": [
          {
            "startHour": 9,
            "startMinute": 0,
            "endHour": 17,
            "endMinute": 30
          }
        ]
      }
    ],
    "timezoneToUse": "contact"
  }
}

application/json

Success

application/json

Schema

Schema

dataobjectrequired

Updated action details

successbooleanrequired

Success status of the request

Example (auto)

{
  "data": {
    "id": "actionId123",
    "name": "Trigger Workflow",
    "type": "triggerWorkflow",
    "agentId": "agentId123",
    "details": {
      "workflowIds": [
        "workflow123",
        "workflow456"
      ],
      "triggerCondition": "When user requests appointment",
      "triggerMessage": "Workflow triggered successfully"
    }
  },
  "success": true
}